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Farmers State Bank - Investing In You

Online Banking

Online Banking allows you to access your accounts anywhere you can get Internet Access. The system gives you real time online transactions, so you will see all your account transactions as they happen (you can see them as we can see them here at the bank).

 

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Online Banking Enrollment

With Online Banking you can check your balances, view your current statements, review transaction history, determine which checks have posted to your account, verify direct deposits and withdrawals, transfer money between your accounts, and export information into Excel.

You can sign up with our auto enroll. Get instant access to your Farmers State Bank accounts. The information below will help you enroll.

  1. Under the Online Banking Log In, click "Enroll".
  2. Enter one of your account numbers and select the type of account from the drop-down menu that corresponds to that account.
  3. Enter your Social Security Number without dashes.
  4. Enter PIN:
    • If you were a previous Telebanc user, enter your Telephone Banking Personal Identification Number (Telebanc PIN). It is usually
      the last four of your social security number, unless you have changed it.
    • If you are a new customer, enter the last four of your social security number.
      • Please note: If the last 4 digits of your social starts with zero(s), drop the zero(s) and enter the remaining numbers.
        Example: If the last four is 0123, enter 123.
    • If you cannot remember your PIN, call our Bookkeeping department at 715-258-1410
  5. Create both a security question and answer. This information will be used if you call and need to have your password reset.
  6. Enter a valid email address.
  7. Create a Username and Password. Your Password needs to be between 9 and 17 characters. It needs at least 1 upper case letter, 1 lower case letter, 1 number, and 1 special character. Letters are case sensitive, and no spaces can be used. Please keep a record of your Username and Password in a safe place.
    • Please note: your Username needs to be unique because no two people can have the same Username in the Farmers
      State Bank system. If you select a Username that already exists, the system will require you to create a different one.
  8. You will then be prompted to select 3 challenge questions and answer the challenge questions. The answers you type are case sensitive and will need to match exactly when challenged on any device. They will also need to be a minimum of 4 characters.
  9. The final step will ask you if you want to enroll in Mobile Banking and eStatements. Once this is complete you will have access to your online banking profile.

With questions or for further assistance, please feel free to Contact Us.

Online Banking Educational Video

To learn more about Online Banking and the many features that are available click on the video link below.

 

Online Banking Video Tutorial

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Frequently Asked Questions

Is Online Banking Secure?

Online Banking is on a secure server. This means in order to access your accounts you enter through a Secure Socket Layer (SSL), which creates a 256-bit encrypted connection between your browser and our host secure server. The system is monitored and protected 24 hours a day, 7 days a week, 365 days a year. If you have any additional questions regarding the security of our Online Banking product, please stop in the Farmers State Bank Main Office at 112 W. Fulton Street in Waupaca, WI and talk with Laine Lazers or Jay Krcmar or contact them at (715) 258-1400.

How do I sign up for Online Banking?

You can sign up at any Farmers State Bank location or enroll online by clicking Enroll in the top right corner of our website under Online Banking. Follow the enroll questions to complete your Online Banking enrollment.

What are the browser and screen resolution requirements for Online Banking?

Your web browser needs to have 256 bit encryption. Your web browser options are: current release Chrome, Edge, Safari, Firefox. It will not work on Chrome Version 105 and prior, CompuServe, Firefox 34 and prior, Internet Explorer, and Netscape. You can find the version by going to Help in the browser and selecting About Google Chrome, About Microsoft Edge, About Safari, and About Mozilla Firefox. This will bring up a screen with the current version of your web browser.

Note: Mac users using Mac Operating System iOS 17, macOS Big Sur (version 14) use current release of Chrome and Safari.

Your screen resolution should be set to at least 1024x768 Resolution. This can be changed through the Control Panel - Display - Settings - Screen Resolution.

What is the difference between my Username and Password?

You will choose your Username when you enroll in Online Banking. It will need to be 6 to 15 characters in length. Your Username can be letters, numbers, and special characters (-,*,@,etc.), or any combination. Letters are case sensitive. No spaces are allowed. Please note, your Username needs to be unique because no two people can have the same Username on the Farmers State Bank system. If you select a Username that already exists, you will need to choose a different Username.

After choosing your Username you will need to create a password. We encourage you to select something that is unique to you and is not easily guessed by others. Your Password needs to be between 9 and 17 characters. It needs at least 1 upper case letter, 1 lower case letter, 1 number, and 1 special character. Letters are case sensitive, and no spaces can be used.

Your Username is something that will not change for access to Online Banking. You can change your Password as often as you want through "Profile" in the upper right hand corner of Online Banking when you log in. You will be prompted to change your password every 180 days.

What happens if I do not log into my accounts for awhile?

If you do not log into your Online Banking account for more than 180 days you will no longer be able to log back into the system. This is a security feature of our system. If you would like to be added back to Online Banking after more than 180 days of inactivity, you can do that by re-enrolling for On-Line Banking.

I receive an error when logging in. How can I correct this?

If you receive an error when logging in please contact our Bookkeeping Department at (715) 258-1410.

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